EXAMINING THE RELATIONSHIP BETWEEN JOB SATISFACTION, JOB EMPOWERMENT AND ORGANIZATION PERFORMANCE

  • Dr. Saima Batool Qurtuba University Peshawar
  • Yasir Khan Qurtuba University Peshawar

Abstract

The purpose of this study was to understand that how the job satisfaction and employees job empowerment affect organizational performance in public sector organizations. The research has been conducted in five public sector originations namely Peshawar development authority, Agricultural department Peshawar, Local government department, health department Peshawar and frontier high way authority Peshawar. Most managers and scholars emphasize that an organization’s most important tool for gaining a competitive advantage is its people and; in order for the firm to attain success employees must be involved and active. It has been argued that success within the Public sector lies with general public satisfaction and maximizing the element of welfare. Most of the public sector organizations strive to empower their employees in order to deliver better quality service. In addition, performance behaviours are also common practice in such places where employees have a broad range of duties and tasks. Both empowerment and performance behaviours are thus seen to provide overall job satisfaction. Primary data of this research was collected particularly through using likert scale questionnaire from employee doing jobs in these mentioned five public sector organizations of KPK. The data collected were then analysed by way of factor analysis and multiple regression methods to validate the hypotheses formed in the theoretical framework. Training and rewards showed a significant relationship with overall job satisfaction. Job dedication behaviours also showed similar results.
Key Words: Job satisfaction, Job empowerment, Organization Performance, Factor Analysis and Regression.

Published
2016-06-01