Emotional Intelligence: A Driving Force towards Organizational Development
The review was aimed to extract the findings of studies on emotional intelligence specifically in context of personnel performance in the organizations. The review consist of citing over fifty published articles (available online) covering the studies on emotional intelligence and connected it with the significance of EI on overall performance of individuals in organizations specifically. The review provides substantial support to the work of several researchers who have argued that EI is a significant predictor of work-related outcomes including motivation, creativity, managing stress and work-life balance. Moreover it is found in the review that emotionally intelligent teams can build social capital while emotionally intelligent leaders can strengthen the teams and cultivate a conducive work environment to achieve any milestone. The review strongly recommends to the leadership and the workforce of the modern organizations to acquire benefits of emotional intelligence in individual as well as social life through a dynamic learning attitude towards its components.
Key Words: Emotional Intelligence, Organizational performance, Leadership